Answers to some Frequently Asked Questions

How does MyEventOrganizer work? MyEventOrganizer is a powerful, easy-to-use web-based system for Event Leaders to manage their members, attendees, and schedules. Everything is stored online so you can access your data from anywhere with an internet connection.

What do Event Leaders do with their accounts? Event organizers add or import attendees, staff, and participants. They then set schedules, which are then made available through the online calendar. Email invites can be sent and attendance can be tracked. Gone are the days of the coordinator calling all their contacts when schedules change - MyEventOrganizer now handles this for you automatically.

What is the benefit for MyEventOrganizer attendees and contacts? Event attendees or participants can update their personal information, confirm their attendance, pay fees online, and communicate directly with others associated with the event. Also they are kept up to date on events with automated reminder emails and SMS messages.

How is MyEventOrganizer different from an email distribution list? MyEventOrganizer saves the back-and-forth banter from clogging your inbox. Event participants and organizers are given all the information they need automatically - if they want to banter, they have the Forum. Plus, with a web-based calendar, it's easy for team members to see all upcoming events at a glance.

What makes MyEventOrganizer special? MyEventOrganizer is a user-friendly application built for helping to manage any kind of event. Our goal is to make your job as the Event Leader easy with a web application that's fast, effective, and powerful.

How many events can a leader manage? A Event Leader can manage as many events as he or she would like to manage.

How many events can a user be added to? A user can be associated with as many events as he or she would like. MyEventOrganizer will automatically provide a single account that the user can use to access all of his or her events at once.

How do automatic email reminders work? Email reminders are sent before every event to all the invitees, at which point they will respond with whether or not they can attend the event. All of this is designed to be automatic, so that the Event Leader does not need to expend any additional effort coordinating the attendance for the event.

Can I download my schedule? Yes, schedules can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (Outlook, Palm, Google Calendar, etc).

What information do invitees and attendees receive in their emails? Automatically-sent emails to your contacts provide you with peace of mind that your team will know what's happening. Emails have a link to confirm whether or not the recipient will attend the event, so you get a head-count early. If you provide a Zip code with the location of the event, the predicted weather for the event will be included in the email. Also included with every email is a link to the Participant Login, so participants can easily access their schedules, get maps to event locations, review rosters, and post messages in the forum. MyEventOrganizer automatic emails stimulate the kind of involvement that most event organizers only dream about.

Why do some images I upload into my account not change? In order to properly use MyEventOrganizer, you need to ensure your browser does not store images and pages in your cache. In Internet Explorer, the best way to do this is to go to Tools - Internet Options - General, click on the Settings button under Temporary Internet Files, and select the button for "Every visit to the page".

How much does MyEventOrganizer cost? MyEventOrganizer is designed to be affordable for any size event. Subscriptions start at just $5/month.

Why do all accounts require a password to log in? MyEventOrganizer is dedicated to protecting the privacy of the members on each team. Your personal information is only available to people on your team.

Do I need to download anything to use MyEventOrganizer? No - MyEventOrganizer is entirely web-based.

Which web browsers can I use with MyEventOrganizer? MyEventOrganizer has been tested with Microsoft Internet Explorer 7 and 8, Firefox 2-3, and Apple Safari 2.0. Be sure you have the latest version of your web browser, as MyEventOrganizer uses cutting edge technology to bring you state-of-the-art team management. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide.

How do you safeguard the information stored in the MyEventOrganizer account? First, we will never sell, distribute, or share any specific personal information about you or your team without asking your permission FIRST (and no, we won't bury that permission in fine print). Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). Lastly, we will always communicate with registered Event Leaders when we have major upgrades or maintenance being done to the system. All members of MyEventOrganizer can elect to be on our mailing list.

Sign up for an account and see for yourself how MyEventOrganizer can help make your events more successful today!